Can I Cancel My Etihad Flight and Get a Refund?
  • 20 Jan, 2025
  • Travel tips
  • Travomint

Can I cancel My Etihad Flight and Get a Refund?

Usually, when the passenger books a flight ticket with Etihad Airways for their desired destination, but due to some odd circumstances, the plan gets postponed, so under those conditions, the passenger will have the ticket cancellation option. Therefore, if you have planned to cancel your Etihad Airways ticket due to a plan postpone, then apply for immediate refunds, as you will get it within 24 to 48 hours from the request time. With reference to that, passengers should follow the ticket cancellation policy. For that, you will have to read the following section, as you will be able to collect all the basic ticket-canceling points from here.

Complete details on Etihad Airways ticket cancellation policy: 

  • Passengers, if they buy the airfare ticket from the official website of Etihad Airways, then as per the cancellation policy, they have the option to cancel the ticket within 24 hours of purchase without any penalty charges. 
  • If the ticket is canceled after 24 hours, charges will apply, which will depend on the trip type, class, and route/destination. 
  • Furthermore, if Etihad Airways cancels the flight ticket due to a flight glitch or any other particular reason, passengers are eligible to receive full refunds for the ticket at the time of cancellation. 
  • In addition to that, a passenger in case cancels the flight ticket due to a medical emergency. Then, under such situations, they will have to provide a medical certificate and other recommended documents and certificates for verification, and then you will get full refunds. 
  • Cancelling an Etihad ticket before the scheduled departure will cost quite a lot. After the passenger pays for it, the only cancellation will be processed, and your airline will send the confirmation email. 

How do I cancel the Etihad Airways itinerary? 

The foremost way to cancel an Etihad Airways itinerary is through an online process, and then you will have the option to access the refund application. However, the easiest step in learning the cancellation procedure is reading about them in the below points. 

  • Go to the official website of Etihad Airways and log in to your account 
  • After that, select the Manage My Booking icon 
  • Here, you have to enter the booking reference number and the passenger's last name. 
  • Now, tap over the Find Itinerary button.n 
  • Next, select the ticket you want to cancel according to the inconvenience you are experiencing.
  • Choose the reason for the cancellation and describe it under the required field within 1000 characters. 
  • Once you have described it, tap the submit button. The airline will then send a confirmation email with the complete ticket summary.

However, if the steps mentioned above are not followed, the ticket cancellation is not completed correctly. Then, passengers have the option of using Etihad Airways' customer care telephone number to approach the assistant for the ticket cancellation. So, to contact the customer care assistant, you will have to use 1-914-303-8393, as using this variable, approaching the assistant is relatively easy; you need to share the details and receive immediate assistance. 

How can I apply for Etihad Airways' canceled ticket refunds? 

After an Etihad Airways flight ticket is canceled, if the passenger wants to apply for a refund, they should read the following passage, as collecting the online application steps will be quite simple and easy. 

  • First, visit the website of Etihad Airways
  • After that, choose the Manage My Booking tab
  • Now, enter booking reference number along last name of the passenger 
  • Select the itinerary and tap over the request refund/check refund status button 
  • You will get redirected to the page where you have the refund application form 
  • Fill out the form with essential details and also select the refund reason, and describe it in under 1000 characters
  • Click over submit button, and you will receive refund confirmation email with a complete summary of the refund application requested by the airline.

Is there an email for Etihad customer care?

Sometimes, Etihad Airways cannot apply for canceled ticket refunds online. Then, under such circumstances, they are given the option to use customer care email to send the request for canceled ticket refunds. Then, the email through which customers can request canceled ticket refunds shall be (guest@etihadguest.com). Use the following email address to compose the query and send it directly to the customer care team for verification and assistance. 

Will Etihad canceled ticket refunds be applied at the airport? 

Yes, refunds for passengers' canceled tickets are not only processed through online applications. However, they can also be applied for with the guidance of the airport helpdesk assistant experts. For this kind of assistance, travelers must arrive early at the airport, visit the counter of Etihad, and share the details, as the experts will offer the complete set of assistance accordingly. 

Henceforth, with all the above information, passengers' requests for canceled ticket refunds, along with the cancellation policy, will be fulfilled. However, to collect more information, visit the official website of Etihad Airways, to fetch out all the necessary details regarding refund policies, etc.