Airlines generally do not charge for wheelchair assistance or for transporting a passenger's wheelchair as checked baggage. The airline offers wheelchair assistance, from check-in to boarding and deplaning, free of charge to passengers with mobility limitations. However, to have smooth travel and avoid any problems, it is a good idea to pre-book wheelchair assistance, and you must inform the airline about the wheelchair needs when making the reservation. So, there are the following ways you can get wheelchair assistance.
To get wheelchair assistance when flying, book the flight at least 48 hours before your flight through the airline's website, call center, or customer service. You can also request wheelchair assistance upon arrival at the airport by informing airline staff at the check-in counter or gate. Here, you can find some of the ways to do the same.
You can request wheelchair assistance during the booking, and it is one of the best times to request the airline for the wheelchair. You can ask the airline to add the wheelchair to your ticket during the booking, and the airline will do the same accordingly.
Customers can also contact the airline's customer support through various methods, including a call, website, or app, up to 48 hours before their flight to add wheelchair assistance. You can then contact the airline and add the wheelchair to your ticket. The airline will contact you and provide you with the required information regarding wheelchair assistance.
The customers or the passengers can also get wheelchair assistance. To do this, you will have to visit the nearest airport. Then, you will have to reach the check-in counter and ask the agent present there to add the wheelchair to your ticket. The agent will help and assist you with this. The airport staff typically have wheelchairs available at the airport. So, the airport staff will also assist you from the check-in gate to the flight.
Yes, you can add a wheelchair request after booking your flight by contacting the airline directly or by requesting it at the check-in counter at the airport. It is generally recommended that you request the wheelchair as soon as possible, ideally at least 48 hours before your flight; this ensures arrangements can be made and you do not have to face any inconvenience.
To prepare a wheelchair for a flight, remote any detachable parts, pack them separately, and ensure the wheelchair is properly folded and secured before handing it over to the airline for baggage handling.
In most cases, passengers could not take their wheelchairs onto the plane. If you can't walk, passenger assistance will require that you transfer to an aisle, which is a special wheelchair used to transport disabled passengers to their seats and then from the air chair to their seats.
Conclusion: This was all the information you were looking for regarding wheelchair assistance. Hope now you are aware of all the important information about the wheelchair assistance.