Does Malaysian airlines have inflight Wi-Fi?
  • 08 Nov, 2024
  • Travel tips
  • Travomint

Does Malaysian Airlines have inflight Wi-Fi?

Passengers flying with Malaysian Airlines can now enjoy unlimited Wi-Fi onboard; however, they can stay connected with friends through messaging through MHconnect and Social Media Apps. Malaysia Airlines provided complimentary Wi-Fi service on the Aircraft A350 and selected A330 for different fare class types, including Economy Class, Business Class, and Business Suite. This service enhances the traveler's experience; passengers can keep up with the work while staying connected on emails and messages; you can chat with your loved ones, browse the web, or enjoy binge-watching series.

How do you connect Malaysian Airlines InFlight Wi-Fi to your device?

Malaysian Airlines allows travelers to use In-Flight Wi-Fi on devices like phones, tablets, and laptops, but they can only connect one device at a time. It will let you stay connected to emails and messages, chat with friends, and share your In-Flight experience. To connect the device, you should know a few basic steps discussed below.

  • Before taking off, you must ensure that your device's 'Airplane Mode' is enabled to begin the process.
  • Once the AircrafAircrafts the cruising altitude, you should open the Wi-Fi settings and connect to the 'MHconnect' option.
  • Thus, to enjoy unlimited Wi-Fi access, customers should be required to follow the steps given on the screen and enter a valid email address.
  • After that, you are ready to access the unlimited Wi-Fi.

Terms and Conditions to connect Malaysian Airline In-Flight Wi-Fi service:

To ensure smooth travel with Malaysian Airlines, it is highly recommended that you go through the basic terms and conditions of In-Flight Wi-Fi service. Thus, we have gathered some essential information from the data below to simplify the traveler's task.

  • Malaysia Airlines offers in-flight Wi-Fi service on the A350 and selected A330 fleet; however, the Airline is fully working to equip the A330 fleet with this service.
  • A pop-up will appear on your screen to inform travelers that the Wi-Fi service is available on board.
  • Before connecting to the Wi-Fi service, the Airline recommends that passengers disable the auto-update feature and any other application running in the background.
  • The In-Flight Wi-Fi speed and capacity on board may vary as they are subject to multiple factors, such as weather conditions, territorial regulations, satellite coverage, the number of users, and, most importantly, the type of activity performed on the device.
  • The Airline doesn't guarantee that its in-flight connectivity will be glitch-free, and it is entitled to suspend service at any time due to security reasons; the Airline will not be responsible for any data loss or damage to the passenger's device.
  • Roaming charges for text messages, voice calls, and other data services will be applicable, and your local mobile service provider will determine these charges.

Who is entitled to get ComplimcomplimentaryAirlines onboard Wi-Fi service?

Malaysia Airlines is happy to extend onboard Wi-Fi service for all class travelers, but it is limited to data. With the new enhanced complimentary Wi-Fi service onboard, even those traveling in Economy class and non-enrich members will no longer be required to pay for the Wi-Fi services. Here are more details.

  • Malaysian Airline Business Suite, Business Class, and Economy Class travelers are entitled to unlimited data for messaging and surfing only.
  • If a Wi-Fi facility is unavailable on a Malaysian Airlines Aircraft, the Airline is not eligible to pay compensation.

How do you access the complimentary Wi-Fi on Malaysian Airlines?

You can access the complimentary Wi-Fi on Malaysian Airlines by keeping your device in flight mode and logging into the MHconnect portal.

Are there any limitations to the complimentary Wi-Fi?

The Malaysia Airline's complimentary Wi-Fi could offer unlimited data for messaging and surfing, but it doesn't support video streaming. Thus, passengers should purchase additional data for video streaming.