How can I contact Japan Airlines customer service?
  • 20 Dec, 2024
  • Travel tips
  • Travomint

How can I contact Japan Airlines customer service?

Japan Airlines provides a seamless travel experience to its customers with comfortable seating, delicious cuisine, and extensive entertainment options. The airline is also known for its warm hospitality. You can book your ticket with the airline, but you may have issues regarding the booking and the other services provided by the airline, such as cancellation, upgrade, refunds, and more. Then, you can contact airline customer support through the methods mentioned below. So, read all the information carefully and understand all the processes.

Contact Japan Airlines via call

Contact Japan Airlines by phone and get the resolutions to your issues or queries before and after the booking. Read about any aspect of flying at Japan Airlines. All you have to do is dial the customer service number of the airline that is mentioned below; read the methods, and you will be able to get the answers:

  • Dial the number '1800 102 4135'
  • Select your preferred language.
  • Then, follow the instructions given on the call.
  • After that, press the keys accordingly, depending on your issue.
  • Afterward, you will be able to connect directly with airline customer service.
  • Share all your issues with the customer service executive present on the call.
  • The executive will listen to your issue and provide you with the resolutions.

 Reach to Japan Airlines via chat

Yes, you can also reach Japan Airlines through the chat option that can be found on Japan Airlines' official website. After following the few steps, you will be able to chat with the airline:

  • Open the official website of the airline.
  • Then scroll down to the page and click the 'contact us' option.
  • After that, you will be redirected to the airline's contact page.
  • There, you will see the chat option available.
  • Click the same button, and the chat will start with the chat assistant or the customer service agent.
  • You can put all your general queries there regarding flying at the Japan Airlines. 
  • The chat assistant or the customer service agent will provide you with the answers. 

What is the best time to call Japan Airlines customer service?

The best time to call the customer service of Japan Airlines is during the off-peak hours, which is when the traffic is less on the call, and you will not have to wait on the line or get hold. So try to call the airline during the early morning hours as not many people call the airline in the morning. Hence, you will be connected to the executive immediately, and then you can share all your issues and get the resolutions quickly without wasting any time. So, to avoid getting on hold, you must call the airline early in the morning. 

Does Japan Airlines have good service?

Yes, Japan Airlines believes in providing customers and passengers the best services. The airline offers wider legroom than its competitors, along with superior cuisine, the best inflight entertainment, and amenities. So, if you want to experience Japan Airlines' amazing services, you can book your ticket with the airline through various methods, such as online, by phone, and also at the airport. 

How do I send an email to Japan Airlines?

Address your issues related to baggage, refunds, and more. All you have to do is write an email to 'jal_priority@ask.jal.co.jp' stating your issue or the problem. Also, mention your contact details in the email so that the airline can contact you to resolve those issues after acknowledging them within a few days. This method may take time, so if you want an immediate response, then you must go for the call method, as via this, you will be able to connect with the customer service of the airline easily within a few minutes and can quickly get the resolutions.