How do I contact China Eastern Airlines?

There are instances when fliers use China Eastern Airlines services and encounter several issues, including flight delays, baggage loss, late check-in, or any other issue that causes them trouble even after spending a lot of bucks on a flight ticket. Considering these factors in mind, the travelers raise a concern, "How do I complain about airline customer service?" Generally, one inappropriate service has a knock-on effect on other services. Worry not; the airlines have all the provisions associated with the same. So, if you wish to escalate your issue to the airline, you can take reference of all the proven methods through which you can get in touch with the official who will resolve each of your concerns; please have a look:

Unique Modes to get a hold of China Eastern Airlines. 

Dial the Number and Connect. 

If you have any concern or grievance with respect to any inconvenience caused by the airline, for example, flight delays, baggage loss, refund issues, etc., in all such cases, you can get in touch with the official by dialing the phone number 1626 583 1599 where the official will be assigned who will listen to your concerns and offer valid resolutions to all o your queries. However, a fact to keep in mind is that some IVRs will also be listed over a call; you need to pick the one so the agent is assigned over a call. 

Send your concerns via live chat 

If you cannot speak to someone via phone, you must immediately switch to the other mode, a live chat. You can also call this mode a substitute for a phone call because many times, aIrline's officials do not answer because of a low number of available officials, technical issues, etc. Considering all this fact, you can forward your concerns via the live chat window, and the steps for the same are the following; please have a look:

• Visit the official website of China Eastern Airlines to begin the mode. 
• Hit the "Contact Us" tab and continue with the procedure. 
• The Help tab will appear; tap it. The chat box may then appear; hit it. 
• Explain all the concerns or complaints, and submit to get fixed. 

Approach the Help Desk and File a complaint. 

The third method to file a complaint against China Eastern Airlines is by approaching the airport's help desk. You can approach them (ensure to reach it within their operational hours) hours) along with all your ticket details, for example, PNR Number, name, and passport, to validate your identity. However, you can cite any query associated with your existing or previous bookings, for example, baggage allowance, special service request, amenities, and other things, so that you can enjoy your journey to the fullest. 

Submit a complaint form. 

China Eastern Airlines has incorporated almost all the services from the perspective of passengers. Keeping all these objectives in mind, China Eastern Airlines has also given an option to fliers where they can submit all their complaints or issues associated with services, for example, baggage allowance information, flight delays, check-in procedures or rules, and other affiliated things. However, you are advised to follow the steps listed below: 

• Visit the official website of China Eastern Airways. 
• Hit the "help" option to continue with the process. 
• Click the "Comment/Complaint" tab to find the form. 
• Fill in all the information in the boxes provided there, and submit the form. 
• Once the official receives it, they will provide you with satisfactory resolutions. 

What is the best time to get a hold of China Eastern Airlines?

The preferred time to speak to someone on China Eastern Airlines is on weekdays at or around 11 AM. You can connect without any hassle or being put on hold.