How do I request wheelchair assistance on Philippine Airlines?

Philippine Airlines always ensures quality services to its fliers, no matter if it's on-board or on-ground services. For instance, you can consider wheelchair assistance at the airport; you can either request it at the airport or pre-book it.  However, despite such availability, many fliers often become perplexed and discover suitable ways to request them so any needy person can get aboard without any hassle. Thus, the following tabs will unlock all such aspects; you are advised to delve into the tabs and find out; please have a look:

How do I add special assistance in Pal?

There are different methods to schedule a special assistance request in PAL, and you can find them in the given tabs: please note:

Add special assistance via the website. 

PAL ensures every needy flier, such as seniors, is given proper arrangements at the airport for an easy check-in process. This comes against the backdrop of fliers with any disability. So, to add it, you are advised to follow some steps that are highlighted below; please have a look:

• Visit the official website of PAL to begin the mode. 
• You need to hit the "Manage My Booking" tab to continue. 
• Enter all your information, such as PNR Number, name, etc., and find your flight. 
• You may find the option to add "Special assistance" at the airport, tap it, request for a wheelchair, and submit the form. 
• Remember, you may not need to incur any fee for such services at the airport. 

Call the PAL agent and Request. 

Even though you are unable to request the officials of PAL for special assistance or a wheelchair at the airport, they are given another option to use, and that's a phone call. They are authorized to dial the Philippine Airlines phone number 1 (800) 435-9725 and wait until the official is assigned. You have to request to arrange a special assistance. However, to connect your phone call with the official, remember that some IVRs will also be spoken over a call; you need to listen to them carefully, and the officials will iron out all the troubles. 

Approach the airport and request.

It's a little hectic for seniors or fliers with any physical disability to stand in a long queue and check in. Thus, they look for some assistance. Considering this, PAL provides wheelchair assistance at the airport, so there is a free and flexible check-in and boarding process. Th third method for the same you are adopting to request a wheelchair service is by asking the official at the airport. This, you can do either on your departure day or a day before it. However, it is advised to do so before a departure day so they have enough time to arrange such service. 

Are airlines offering wheelchair assistance?

Many people are curious to know whether PAL offers a wheelchair service at the airport, so find out the supportive answers in the given points; please have a look:

• To make every process, for example, check-in, security check-throughs, etc., feasible and swift for seniors, women, etc., PAL offers wheelchair assistance.
• You can get it either by requesting the official at the airport, or by a phone call to the authorities. 

Do I need to book a wheelchair assistance at the airport?

Many people often delay booking wheelchair assistance while booking a flight. You need to remember the fact that if you delay in requesting a wheelchair service at the airport, you may not be delivered due to unavailability, or there can be other reasons. Thus, to avoid such cases, you are advised to book a wheelchair at the airport, either at the time of checking in or booking a flight. If you want to book it online, you may get an "accessibility" option on the homepage from where you can add the passengers' information, and once submitted at the airport, you can get it. Read more about the request for special assistance from Philippine Airlines.

Can I bring a wheelchair on a plane with Philippine Airlines?

As far as medical items, such as Wheelchair, etc., on a plane with PAL are concerned, you are allowed to carry them. But the only thing you need to remember is to, inform the officials at least 48 hours in advance to the officials. For that, you can place a phone call at their phone number 1 (800) 435-9725 and inform the customer service provider.