How do you complain about airline services?

Air Travel is very common these days, especially for long journeys. From budget to luxurious airlines, you have all the options. Although the airline tries its best to provide top-notch services and flexibility to its passengers, there are times when things don't go as planned. While you have a booking with any airline, if you face any trouble due to flight cancellation, delay, or any other issues, there is always an option to complain about the airline. There are several ways to share a complaint with the airline, including offline by visiting the office, phone, or online through a complaint form or email. The article below will explain everything in detail, so let's begin. 

Where do I file a complaint against an airline?

If you are not satisfied with the services your airline provides, here are the sources of contact where you can file a complaint: 

Contact the airline directly: You can contact the airline by phone or email to share a complaint. A formal complaint can also be registered using the complaint form on the airline's website. Here are the steps: 

• Visit the airline's official website; you have booked a ticket with 
• On the 'Contact Us' or "Help Center" page, search for the complaint/ feedback form link
• Opne the complaint form and provide all the necessary information required 
• You can also attach the document or file to support your complaint 
• Please submit the form, and the airline team will review it to respond to you back 

Complaint with the US Department of Transport (DOT): If you don't get a proper response from the airline, file a complaint with the US Department of Transport (DOT). You can call them directly at 202 366 2220 and share details about the complaint. They will review it and take the necessary action. 

Do airlines respond to complaints?

Yes! Airlines do respond to complaints; however, the response time may vary based on the complaint type and some other factors. The airlines first try to solve critical complaints and later respond to regular complaints. You can stay in touch with the airline to check the status of your complaint and try to be more precise and to the point for a quick response. 

In addition, if you file a complaint with the DOT, an analyst from the transportation industry will forward it to your airline. It's the airline's job to share a response with you and the DOT. Once the airline shares a response, a DOT analyst will review the complaint and the response to find out if the violation occurred. 

How do I tweet an airline complaint?

You can also share the complaint through the social media platform Twitter for quick response. To Tweet the airline about the complaint, here are the steps you need to follow: 

• Go to the Twitter Application login page on your phone and sign in to your account
• You can click on the + sign on the right and choose 'Post.'
• In the What's Happening section, 'Write your complaint.' 
• You can type @insert airlines page 
• Now click on the button 'Post', and your complaint will be shared soon 
• The airline will review the complaint and share the response ASAP

What are airline passengers rights? 

If you are traveling by air in the airline, here are some right you have: 

• You are eligible for compensation in case of flight cancellation and delays for 3 hours or more. Besides, you have the right to rebook the flight for free in case of flight cancelation. It's your right to know the exact reason why the flight gets disrupted. 
• You have the right to get meals, refreshments, and accommodation when necessary during long delays. 
• You have the right to file a complaint against an airline and escalate the issue to the US Department of Transportation (DOT) if you are not satisfied with the airline's response. Read more about best time of day to call customer service.

Conclusion: If you have any issues with the airline, you can always file a complaint against them anytime. First, you can fix the problems with the airline directly. If you are not satisfied, contact regulatory bodies such as the US DOT. All the details are included in this article. For more information or if you still have any doubts, speak to the airline directly or visit their website. You can explore the department, which contains several self-help links and information.