How many hours delayed flight compensation in the Philippines?

If the Philippines Airlines is responsible for the delays, passengers who arrive at their destination more than 3 hours late can get compensation. When delayed by 3 hours or more, passengers are owed up to 650 USD per person. The Philippine airline checks when the flight arrives at the final destination, so your arrival time is very important. Philippine Airlines does not pay compensation if there is some external reason for the delay. That means if the delay is caused by the weather, an incident at the airport, or the air traffic control strikes, are not eligible for the compensation. 

Can you claim compensation for a delayed flight?

Yes, passengers can get compensation for the delayed flight; the airline will also have to offer an alternate flight within 6 hours or give you a full refund of your ticket. If your flight is delayed for 3 hours or more, you can easily get compensation by making a complaint. 

What is the compensation charges for flight delay? 

The compensation charges of the Philippine Airlines are approximately 125 USD, which would be 250 USD with the travel voucher, and for the flights for a flight that is delayed up to 3 to 6 hours, flights that are delayed for up to 6 to 9 hours have compensation charges of around 250 USD and with the PAL travel voucher it would be 500 USD; the compensation charges for the flight delay up to 9 and more hours charges you around 500 USD that could be 1000 PAL travel voucher. You can also contact the airline's customer service department and get the required information regarding the compensation charges. The airline's customer service department will provide you with the required answer. 

What are the rights of passengers on delayed flights? 

You must know your different rights regarding delayed flights, which will be very helpful. These rights include things and different ways to compensate for the delayed flight, so read all the information and rights given below, which are as follows.

• The passengers got free-of-charge meals or refreshments if the flight had been delayed for 2 hours or more, depending on the duration of their wait. 
• If you have been waiting for the domestic flight for more than 6 hours, the airline must communicate a reschedule the time to be more than 2 hours before the original scheduled departure. The airline may also offer you an alternate flight within a period of 6 hours or will provide you with a full refund of your ticket. 
• You are entitled to free accommodation for delayed flights of more than 24 hours or more than 6 hours on flights scheduled to leave between 20:00 and 3:00. Also read about 2-hour rule for flight delay compensation.

How to request a refund in PAL?

You can request a refund in multiple ways, such as online, via call, or at the airport. Read the information below carefully to learn how to request a refund from Philippine Airlines for a canceled or delayed flight ticket.

Make a request via the feedback form: To make the refund request online, you have to fill out the form found on the official Philippine Airlines website. Read all the steps carefully, as these steps will lead you to the form, which is given below:

• Visit the official website of Philippine Airlines.
• Click on the help option on the screen's home page.
• Then, you will be able to reach the airline's contact page. 
• There, you will see the 'customer feedback' option.
• Go to the same, and on the next, you will find the option. 
• Proceed with the further process and choose the refund option when you see many options.
• Fill out and submit the form.

Make a request via call: You can request a refund by phone. Dial the customer service number below to speak with an executive and request a refund.

• Dial the customer service number '1800 435 9725'
• Follow the basic instructions given on the call.
• Press the keys accordingly for the refund.
• After following the keys, you will also be able to connect with the customer service executive.
• Make a request for a refund to the customer service executive. 

Request a refund at the airport 

Visit the nearest airport and request a refund from the customer service agent present at the counters. The executive will listen to you and help you, check the details, and issue a refund.