How do you change flights with Vietnam Airlines?

Vietnam Airlines is Vietnam's flag carrier. It operates flights to domestic and international destinations. The airline offers passengers some of the best flight delays and services they can further avail of. Suppose you are willing to change your reserved flight while experiencing any medical emergency or urgent piece of personal work. There are different ways through which you can change your flight with Vietnam Airlines as per your requirements and then further postpone your flight as per your travel plan. Choose any of the preferred modes from the respective and further proceed to change your flight ticket.

What is the Vietnam Airlines flight change policy?

There are specific terms and conditions that you need to know before proceeding further with the Vietnam Airlines flight change process. To learn about the respective rules, focus on the policy points mentioned below and get updated with the respectives.

• If you have changed your scheduled flight within 24 hours of purchasing the ticket, you do not have to pay the flight change fee to the airline.
• However, if your flight is changed after the prescribed time, you must pay the airline's flight change fee.
• When your flight is delayed for four or more hours, you can change your flight ticket without paying a fee and claim compensation instead.
• If you have to change your scheduled flight with Vietnam due to some medical emergency, the airline might not charge you the flight change fee.
• When the airline itself has changed the scheduled flight, you can file a claim and request a full refund for your flight.

What are the modes to change a Vietnam Airlines flight ticket?

Airlines tend to offer you different ways to change your scheduled flight. Pick any of your suitable modes from the following and proceed. There are online and offline modes; pick any that suit your preference. To learn about the following, focus on the points below and proceed accordingly.

Offline mode.

Change flight over the phone

To change your scheduled flight with Vietnam Airlines, you can proceed with the offline mode, where you can get your flight changes over the phone. Speak to the airline's live person directly and proceed with the flight change process. Look at the information cited below to learn the following steps.

• Dial the Vietnam Airlines customer care phone number - 011 84 24 3832 0320.
• Pick a language and select the flight change option from the narrated IVR.
• Provide your last name and the flight information to the agent on the call.
• Further request for the flight change and pay the fee through card as requested.
• You will then get the confirmation message in your email.

Change flight at the airport counter.

The other offline mode to change your scheduled flight is to speak to a live Vietnamese airline person at the airport. Head to the airline counter and request the agent to change your scheduled flight. Give your flight details to the agent, who will change your scheduled flight.

Online mode.

Change flight through the website

In case you are unable to change your Vietnam Airlines flight over the phone, you can switch to an online mode, where you can change your flight through the website. You can mention your flight details and other related information as requested there. Further, proceed with the flight change mode by following up with the points mentioned below.

• Move to the Vietnam Airlines official web page from the browser.
• Enter your last name and the flight confirmation code on the manage booking page.
• Select the change flight option cited and mention the reason for the flight change.
• There, pay the flight change fee, if any, and you will further get the confirmation.