How to claim lost luggage in Malaysia Airlines?
  • 04 Nov, 2024
  • Travel tips
  • Travomint

How to claim lost luggage on Malaysia Airlines?

Sometimes, it is quite possible that at the time of receiving your luggage at the airport conveyor belt, you might get it damaged or, in the worst case, you might lose your luggage at the airport premises. Thus, under these conditions, travelers are going to get the easy option to report lost luggage, and for that purpose, there are generally many simple ways to follow to get help. But before you get to the reporting option for the luggage issues, you have to read the section below, and from here, you will be able to have an appropriate reference, such as reasons for the lost luggage claim, accordingly. 

General issues with travelers on Malaysia Airlines: 

  • There are going to be times when your baggage might arrive damaged due to any of the misshandling. 
  • Another reason for reporting to Malaysia Airlines is going to be lost luggage or else missing luggage issues. 
  • Otherwise, there are going to be issues when your luggage might take hours to arrive to you at the conveyor belt and you might want to report for it.
  • Or else sometimes the airport staff might mishandle your luggage, which can be another cause or reason to report the luggage issues. 

Thus, these are going to be some of the reasons why travelers report luggage issues. But, in terms of reporting for the luggage problems, travelers are going to read the below section, as it will provide the appropriate set of guidance to make easy reporting in terms of the luggage lost. 

Method: 1 Report luggage lost at the airport: 

One of the easy options offered to passengers is going to be quick only at the airport. Therefore, if you get to the airport helpdesk after lost or damaged luggage, you then have to provide the details of your bags, like color, brand, bag tags, and other necessary points. While you share the details with the agent, your request for lost or damaged luggage gets registered according to your convenience.

Method: 2. Online form to report luggage lost: 

Another convenient option for reporting lost luggage is the Malaysia Airlines online form. Therefore, if you need to collect basic information, then you are supposed to know that below are some easy points to follow and receive appropriate aid. 

  • First, go to the official site of Malaysia Airlines 
  • Now, you need to select the menu link from the homepage of the airline site 
  • Then, from here, you need to choose the luggage lost and found form link and tap over it
  • Next, select the form fields, and there, you need to mention the necessary details accordingly 
  • After that, select the reason and describe it under 1000 characters 
  • In the end, tap over the submit button, and your request will get submitted, and the airline will send a confirmation email.

Method: 3 Request lost luggage report via phone: 

Passengers are given permission to use the official contact number of Malaysia Airlines. Dial the customer care telephone number 1-800-552-9264, and you will have to follow all instructions, and you are going to connect with the agent immediately. Furthermore, when you discuss with the agent, referring to the lost luggage, then a minimum of 4-5 minutes, you are going to connect with the agent for the proper set of guidance with assurance quite correctly.

Does Malaysia Airlines reimburse for the lost luggage?

Yes, Malaysia Airlines will indeed reimburse passengers for lost luggage issues, but the cost will be limited. The reimbursement amount will be $1000 for damaged luggage or lost bags, too. But, in case you want to gather more information referring to lost luggage, then connect with a Malaysia Airlines customer care representative, and you are going to receive the best assistance for luggage queries.