What happens if an airline misplaces your luggage?
  • 16 Oct, 2024
  • Travel tips
  • Travomint

Got misplaced luggage by airlines: Here is what you should do 

For the travelers, those who are going to travel to an alien destination or returning to their home and misplace their luggage because of the airlines, then it can be harsh for the passengers. But do not take stress as there are ways through which one can connect with the airlines and retrieve their luggage without any difficulty. Read this comprehensive guide to know about the steps that you should take if your luggage got misplaced by the airlines. 

What happens if an airline misplaces your luggage?   

Airlines keep the comfort of their passengers in the top order, but there could be a possibility that the luggage may get misplaced. However, the airline is determined to help the passengers in every possible way so that passengers will get their luggage in time. A few common procedures that can be opted by a passenger in case of misplaced luggage by the airlines: 

  • Fill out the missing baggage form 
  • Communicate with the agent through call 
  • Speak with the staff at the airport  
  • Ask for the compensation 

Fill out the missing baggage form   

One of the appropriate methods for a passenger to acquire their misplaced bag is submitting the missing baggage form. This form is designed especially for travelers who are suffering from the misplaced condition. In order to fill out the missing baggage form, you must take note of the following: 

  • Arrive at the official page of the airline with which you have booked a flight. 
  • As you reach the page, locate the missing baggage form. 
  • You have to share the details of the baggage that is misplaced. 
  • Here you can also drop the file of the baggage that can help the airlines to find out easily.  
  • Immediately, the airline will start the search as per your description. 
  • As soon as the airlines find your bag, they will inform you. 

Communicate with the agent through phone  

Another method to get in touch with the agent of the airline regarding misplaced baggage is dialing the phone number. This will give a passenger the authority to interact with one of the intelligent agents of the airline without stepping out of the house. Follow these steps to talk with the agent by phone: 

  • Get the correct contact number and call the airlines. 
  • Your call will be routed to the airline's automated voice response system. 
  • Pay attention to all the IVR instructions conveying over the call. 
  • Choose one of the options that aligns with your hurdles. 
  • Your call will be addressed by the executive of the airline. 
  • Share the information about the luggage. 
  • Soon, the airline will connect with you regarding the luggage. 

Speak with the staff at the airport     

Passengers who are at the airport can quickly appear at the baggage claim area of the airline and aware the about the misplaced luggage situation. The airline will look into the matter instantly and begin the investigation of the luggage. Do not worry, the airlines will retrieve the luggage. 

Ask for the compensation  

If the airlines failed miserably in tracking down the misplaced luggage, then passengers have the right to demand the compensation for their misplaced luggage. As per the rule of the airline, the duration must be between 5–14 days to announce baggage is lost. The compensation for the luggage varies based on the fact if the luggage is misplaced on a domestic flight, or an international flight. 

Bottom line 

Luggage is an important part of traveling by air, and airlines have strictly been following precautions when it comes to luggage transferring in the aircraft or deplaning luggage. Moreover, if passengers are not able to find out the luggage, and it got misplace by the airlines, then this post will provide you the support.