What is the cancellation policy for PAL airlines?
  • 24 Jun, 2024
  • Travel tips
  • Travomint

What is the cancellation policy for PAL airlines?

PAL Airlines is known to be one of those airlines that provides decent flight facilities to multiple destinations; however, there are many occasions when flights are canceled, and travelers struggle to deal with the situation. Travelers must note that in that option, they can cancel their bookings and get back their money. If you are wondering about the process to cancel PAL bookings, then you can go through the details provided in the following sections. Also, you must take note of the crucial policies provided below:

  • Travelers must always make sure that they cancel their PAL tickets within an initial 24 hours to avoid paying unnecessary cancellation charges.
  • Cancellations made after 24 hours of PAL booking are liable for paying additional charges.
  • PAL holds the right to cancel all reservations if they fail to submit validating documents during check-in.
  • In case of serious medical conditions such as the demise of immediate family members of passengers, PAL permits free cancellations.
  • Travelers must also note that cancellation fees can also be exempted if travelers have secured their reservation with insurance.

Can I cancel my booking with PAL?

Yes, cancellations are permitted to passengers only if they are practicing PAL cancellation policies. It must be noted that whether flights are canceled by the air carrier itself or by ticket holders in both conditions, they can expect a refund.

The process to cancel PAL flights and request a refund:

Travelers always have the option to cancel their existing PAL bookings and get back their money. They must make use of the online steps provided below to cancel their trip and register a refund request:

  • Go to the official PAL Airlines website.
  • Click on the "My flights" option.
  • To proceed ahead, you must enter the reservation number and the passenger's last name.
  • Tap on the "Find booking" option.
  • Finally, you will be displayed your trip; you must click on the cancel button.
  • To receive a refund, fill out the form, link the supporting documents, and press the submit.

Get through PAL customer services for canceling flights:

Ticket holders can also reach PAL customer services for flight cancellations and request refunds. They must dial the official calling number of the airline: 1 800 435 925 and proceed further with the steps provided by an automated voice. Next, they will find their call to be attended by concerned representatives. They must mention their flight cancellation requests and pay the cancellation charges. Also, to claim a refund, they must handle their supporting travel documents.

Can I get a full refund if I cancel my flight?

Yes, even if you have canceled your ticket and are wondering whether you are liable for receiving a refund or not, then yes, you can get back your money if you have a valid reason for cancellation. The reasons for receiving a full refund are mentioned below:

  • Full refunds can be expected by travelers if they have canceled their tickets during the initial time frame of 24 hours.
  • In case you are a member of the PAL loyalty program then you can receive a full refund.
  • Full refunds can also be obtained from PAL if they have canceled tickets or delayed flights for more than 3 consecutive hours.
  • In case they are stopped from flight boarding, they can receive a full reund irrespective of fare rules.

Does PAL have a refund policy?

Yes, PAL has set refund policies for travelers who want to get back their money after canceling their reservations. These policies are as follows:

  • Whenever travelers claim a refund after 24 hours, they will face deductions in the amount received.
  • PAL usually refunds travelers in the form of travel vouchers that can be used later on to make further reservations.
  • Refunded travel credit must be used within its validity and cannot be used for booking if it expires.
  • It might take 7 to 20 business days to receive a refund from PAL Airlines.

How much money will I get if I cancel my flight?

Travelers must note that refunded money depends upon the travel class and ticket type of travelers. Also, it must be carefully noted that if travelers cancel their non-refunded tickets, they will only expect taxes as a refund. On the other hand, if they cancel their refundable ticket, then they will get back their money according to the time of cancellation and request a claim. Read more in detail about PAL policy on cancellation of flights.