Comprehend the Refund and Cancellation Policy of Qantas Airlines
Do you love exploring new destinations around the globe? Planning your journey and ensuring everything goes off without a hitch is always exciting. But we know that sometimes life can throw unexpected surprises your way, and you might need to cancel your trip along with your flight bookings. If such a situation occurs, then don't worry, Qantas Airline gets it and understands how much it is necessary for a person to be prepared for such events beforehand and learn about the cancellation and refund policy of your scheduled flight. Thus, Qantas Airlines provides an easy and comfortable cancellation and refund policy, which can be easily navigated through the details provided in the following guide so that you can make any plan of yours with peace of mind.
What is Qantas Airlines' cancellation policy?
Qantas Airlines' cancellation policy is vast and comprises quite a few policies for different situations and different kinds of passengers, which can be seen as follows:
- The cancellation fee and charges depend on the type of fare ticket and the origin of the destination that you purchased, which can vary from $99 to $800. You can see the details via manage booking on the official website of Qantas Airlines.
- If you have cancelled your flight within 24 hours of the booking, provided that your scheduled flight is at least 30 hours after your purchase, you can cancel your flight booking free of cost.
- The cancellation fee is charged based on the per person and not on the per booking.
- Your pre-seat selection or any other additional services would also be cancelled by cancelling your flight booking.
- You won't receive any refund on your additional services like pre-seat booking, pre-purchased additional baggage, etc.
- If your booking includes a hotel reservation, it can't be cancelled online. You have to contact your local Qantas office and request they cancel your flight tickets, as well as contact the Qantas hotel for an update.
- If Qantas Air cancels your flight, except in extraordinary circumstances like bad weather, strikes by the airport staff, security threats, bird strikes, air traffic control restrictions, etc, they will offer you different options, including an alternative flight at no extra cost, a refund of the fare amount, or a flight credit.
Note: You can cancel your Qantas ticket either through managed booking by visiting its official website or by requesting their customer support team directly.
What are the Refund Policy of Qantas Airlines?
Qantas Airlines doesn't want to leave you in the middle of your thoughts about whether you are entitled to a refund or not or how much. Thus, it provides you with a full refund policy, which helps you clarify your thoughts even before booking your flight with them, which can be seen as follows:
- If you cancel your Qantas booking on the same day of your purchase or within 24 hours, the ticket will be voided, and you don't have to go through the refund process.
- The airline will refund you if they cancel your flight, delay it to the extent that you have to cancel your plans or cause you to miss your Qantas connecting flight that has a confirmed reservation.
- You are only entitled to a refund for the part of the ticket that you have not used.
- Qantas Airlines determines your entitlement to a refund and cancellation charges based on the fare type, route, and destination which is already attached to your ticket at the time of purchase.
- Some of the tickets of Qantas are non-refundable under certain conditions.
- You are allowed to ask for a refund of your Qantas ticket prior to the 13 months from the issuance of the ticket, as after that, the ticket expires and, thus, you are not entitled to have any refund.
In How Much Time Do I Receive A Qantas Refund?
Qantas Airlines prioritises its refund requests based on the lodgement date order, and 90% of its refunds are processed within a week. However, the time you receive the refund also depends on your payment method mode during your purchase or your bank's processing time. Still, you will get your refund in four weeks at the latest.
Note: For any further assistance, you can call the Qantas customer support team at 13 13 13 (within Australia) or +61 2 8222 2439 (outside Australia) or visit your local Qantas office.
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