Who is responsible if my luggage is lost?
  • 29 May, 2024
  • Travel tips
  • Travomint

Who is responsible if my luggage is lost?

During the journey, there could be several issues and concerns that might emerge, and when that happens, you will require help so all your worries can be washed away. One of the major concerns you have is with the luggage, whether you want to know how much luggage is available on the flight or what are the requirements to bring the luggage. However, what happens if your bags are lost at the airport, who wil find them for you? And most importantly, who is responsible for it? The answer lies in your bookings, whoever airlines you have booked the flight tickets will be answerable for the loss, and you need to contact them. 

Do airlines take responsibility for lost luggage?

If you have lost luggage at the airport, the airline will take responsibility. They will ask for a few days to search for your luggage so they can return it on time. For that, you have to submit a claim that will help them find your bags. If the airline is able to find your bags, then they will compensate you for the loss and make sure you do not experience any inconveniences or troubles during the journey. Even no matter what issues you are having about the flight journey, each one of them will be resolved by contacting the customer service center of the airline. 

How to get compensation for lost luggage?

If you have lost the luggage at the airport and later have not received it. Then, you can request compensation from the airline by submitting a baggage claim. This can be done by using various ways sucha as on the phone, online, or at the airport. We are going to discuss these mediums in complete detail so you can easily make a claim for the luggage. There is no doubt that after the call, online will be the most convenient way to submit a baggage claim. Manage Booking lets you handle all the flight tickets, and you will be able to make any changes to it. Submitting complaints and requests can become quick for you. The process to make the baggage claim has been given below: 

  • Visit the official website of the airline. 
  • Select Manage Booking from the given options.
  • Add the booking reference number with the last name to search for the flight.
  • Get to the Menu and pick Baggage from the list. 
  • Pick the claim option, and a form will be opened.
  • Add all the details of the ticket and the bags you lost. 
  • Submit and request for compensation from the airline. 
  • The airline will notify you when you will receive compensation. 

How much can I claim for delayed baggage?

When you lose bags, there could be some expensive belongings in them. However, the claim you are eligible for depends on what was in your bags; according to the U.S. Department of Transportation, it starts from $3,000. With this claim, you can have compensation from the airline for the inconveniences you faced during the journey because of the loss of your baggage. There are different things that wil be provided as compensation for the baggage to make the journey experience pleasant for you:

  • You will be rewarded with miles and vouchers.
  • You can access extra baggage allowance with the airline. 
  • Priority check-in and boarding to the flight.
  • Free access to Lounges and Restaurants at the airport.
  • The membership of the Loyalty Program of the airline.
  • You will be given seat upgrade to business class.

Can I complain if my baggage is delayed?

Go to the helpdesk of the airline and talk to their executives. Enlighten them about your concerns, the flight journey, and the baggage you have lost. They will file a complaint and the claim and send a confirmation. If they find the luggage, it will be given to you, or they will provide compensation for the lost luggage and the inconvenience you had. 

How much money do you get if an airline loses your luggage in India?

If the airline has lost your bags in India, then you are entitled to claim at least 20,000 from them. This amount can be more, depending on what your bags are stored with; if it had some expensive things then the amount of claim will be according to that. You can contact the customer representatives of the airline and ask them for compensation. Read also about carry on luggage allowance on Philippine airlines.