How can I request special assistance on Singapore Airlines?
  • 12 Aug, 2024
  • Travel tips
  • Travomint

Can I quickly request special assistance from Singapore Airlines?

Singapore Airlines is a 5-star air carrier that offers world-class flight services on all major routes. The Airline pledges to provide immediate help to disabled travelers, those with medical conditions, and minors. Singapore flights have numerous special assistance facilities for travelers, ensuring they enjoy the services comfortably on the plane. Travelers who need special assistance from Singapore must request it in advance before the time limit for feasible arrangements. However, Singapore flights generally do not charge any additional cost for travelers' special assistance and make every possible arrangement for them before air travel.

How to make online special assistance requests at Singapore Airlines?

Passengers always demand special assistance on Singapore flights when they need additional support or care before using the Airline's services. So, passengers who do not know "What is a special request for a flight?" at Singapore Airlines and want to learn the correct process to get it are advised to observe the following discussed points.

  • Passengers can head to the Singapore Airlines website: https://www.singaporeair.com/en_UK/us/home/.
  • They can now tap the Travel Info menu and click the "Special assistance" button.
  • Under special assistance, passengers can access any available services for additional help.
  • They can now describe the special services required in the comment box.
  • Passengers should also enter their name, age, flight number, arrival, departure, class, country, and other possible information.
  • Further, they can also attach the optional supporting documents and submit it.

When the online Singapore special assistance form is filled out, the airline will make all possible arrangements for the passengers who need to be at the airport before travel.

Can I request special assistance from Singapore executives?

Singapore flights also allow passengers to make special assistance requests using the Phone. Initially, passengers should call Singapore Airlines customer support at +1 (833) 727-0118 and request the available executives regarding special assistance on the departure date. Singapore executives will ask common questions, including their name, email ID, phone number, origin, destination, flight date, and other details. After hearing all the shared vital details, passengers' special assistance requests will be considered for convenience on their journey.

What special assistance does Singapore Airlines allow during flight journeys?

Singapore has a wide range of special assistance options for willing passengers on the flight date. From the points mentioned, they can get complete guides about the special assistance list for Singapore Airlines.

  • Traveling with children
  • Unaccompanied minors
  • Expectant or pregnant women
  • Medical information
  • Mobility aids
  • Disability assistance, including wheelchairs, assistive devices, and other seating arrangements
  • Traveling with domestic Pets
  • Traveling with assistance dogs 

Can I get Wheelchair assistance for free at Singapore Airlines?

Yes, Singapore flights offer Wheelchair and other mobility air for free to passengers who are disabled and cannot travel long distances at the Airport. Passengers must inform the airlines by filling out the online special assistance form or contacting customer service agents at least 5 office days before the original departure date. When passengers make advance special assistance requests up to 5 days on a Singapore flight, the airline will make all possible arrangements for them during the departure date.

What special assistance do expectant women get on Singapore flights?

For passengers who have a successful pregnancy and want to use the Singapore flight, the airlines have strict policies that allow them to have comfortable, special seats to relax their bodies. Singapore Airlines will also ensure pregnant passengers do not encounter problems before boarding the plane or even on the flight. However, as per the policy, pregnant ladies do not require any medical reports when their pregnancy is 28 weeks or less. Similarly, they will be restricted from using the Singapore flight on any route if their pregnancy period is beyond 36 weeks or in the last phase of delivery.