• 19 Mar, 2025

How to arrange special assistance at the airport?

How to arrange special assistance at the airport?

At the time of making the reservation for your scheduled flight through the airlines' website, you tend to get the option where you can avail the special assistance service online. Thus, if you have skipped that option and further looking forward to arranging special assistance at the airport. Then, for that you can further contact your airline or travel agent as early as possible ideally at the time of making the reservation for your flight, and there inform them of your needs such as wheelchair assistance or other specific requirements. There are few certain ways to arrange special assistance at the airport, look at the information as mentioned below and get further updated with the following respectively. 

Head to the check-in desk: 

Visit the check-in desk located at the airport and there inform the agent available at the counter about your requirements for a special assistance service at the time you are making the check-in for your scheduled flight. 

Visit special assistance desks: 

To arrange the special assistance service at the airport, you can further choose to head to the special assistance desk at the airport. As many airports have dedicated help desks or special assistance desks near check-in counters. Speak to the agent and get the services respectively as per the request. 

Speak to the airport staff: 

As per the situation, if you have not pre-booked assistance, then you can further request it at the airport by approaching airport staff or visit to the special assistance desk. 

When can you reach out to your airline or travel agent to arrange the special assistance service?

There are quite a few ways through which you can contact your airlines or the travel agent to arrange the special assistance service, go through the information as mentioned below and get updated with the following accordingly. 

At the time of the reservation: 

At the time you are making the reservation for your scheduled flight and managing your trip online, you can further indicate your needs for the special assistance and get the services accordingly. 

Before the flight: 

If you have not made the reservation for your scheduled flight yet, then you can get in touch with the airline or contact your travel agent at least 48 hours before your flight to request assistance. 

Specify your needs: 

At the time of making the reservation or your scheduled flight, it is further suggested that you must state the type of assistance you require, such as wheelchair assistance, guided assistance, or assistance with boarding and deplaning. 

What are the special assistance services available at the airport?

Airport tends to offer multiple type of special assistance services for the travelers with disabilities, medical condition or any other special circumstances. To know about the services, look at the information as mentioned below and get further updated accordingly. 

Wheelchair Assistance:

To help the passengers to travel with mobility issues, you can contact the airline or the travel agent in advance to place a request for a wheelchair assistance. 

TSA Service:

To provide assistance during the security screening process for travelers with disabilities, medical conditions, or other special circumstances, you can avail the TSA service. Thus, contact TSA Cares at least 72 hours before your flight. 

Assistance with boarding, deplaning and connecting flights:

To help the passengers with disabilities or mobility issues board, deplane and connect to other flights. There, you can contact your airline or travel agent in advance to request assistance. There an airport staff will assist you with boarding, deplaning and connecting to other flights. 

Assistance with medical devices and medication:

To help passengers with disabilities or medical condition to travel with their medical devices and medication, contact the airlines' agent in advance to inform about your medical needs. 

 

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