How to Claim Refund From Turkish Airlines?

In case of inconvenience or change of plans, you might have to cancel your ticket, making you think you might lose your money. This is not the case when flying with Turkish Airlines, as they allow passengers to get a refund upon ticket cancellation. This involves a quick and easy procedure that will help you request a refund easily and conveniently. In case you do not know about the process, refer to the information provided below to learn briefly about the refund process of Turkish Airlines. 

How to request a refund by phone?

Passengers seeking a refund from Turkish Airlines may find that calling is one of the simplest options. This method allows for an easy cancellation of your flight and a hassle-free refund request. Here are the steps you must follow to get on the line with a Turkish Airlines representative:

• Step 1 - Dial the Turkish Airlines 24/7 call centre at (800) 874-8875.
• Step 2 - Follow the instructions given by the computerised voice. 
• Step 3 - Press the appropriate keys to contact a representative. 
• Step 4 - You must wait on hold if the representative is busy.
• Step 5 - Once connected, you must request a refund and provide your details. 

After providing the details, you will receive a confirmation email, and the refund will be credited to your original payment source within 30 days of the request. 

How do you request a refund from the Turkish Airlines website?

Another way to request a refund is through the "Manage Booking" section of Turkish Airlines. Using this method, you can easily request a refund without the hassle of waiting on hold. Here are the steps required to do so:

• Step 1 - Visit the official website of Turkish Airlines, www.turkishairlines.com. 
• Step 2 - By default, the flight booking section will appear, where you must click Manage booking. 
• Step 3 - Once you click on that, you must provide your reference number and last name. 
• Step 4 - Click on modification or edit to cancel the flight and ask for a refund. 
• Step 5 - Now, a confirmation mail will appear, and the refund amount will be credited within 30 days of making the request. 

You can follow the same procedure to cancel your flight and request a refund through the Turkish Airlines mobile app. Just click on manage booking, provide your details, and make the modifications. 

Turkish Airlines refund policy

Turkish Airlines allows passengers to claim a refund based on specific rules and regulations called the Turkish Airlines refund policy. It is crucial for the passengers to know about this and have proper information about this policy so that cancellation/refund becomes easy. Here is what you need to know about Turkish Airlines' refund rules:

• Turkish Airlines does not permit refund requests within 0 - 12 hours before the flight's scheduled departure time. In such cases, only taxes included in the ticket fare will be returned; no amount will be credited. 
• If the request for a refund has been made before 12 hours of the scheduled departure time of the flight, a penalty charge of 525 ₺ will be deducted from the price, rest will be returned. While for the TRNC-Ercan flights, an amount of 985 ₺ will be deducted for the refund requests made before 12 hours of departure. 
• Turkish Airlines does not allow a refund transaction for promotional fares; only taxes are refunded. The ticketing service charge and fuel oil charge will not be considered for tax refunds. 
• The deduction amount for refunds made up to 2 hours before the flight's scheduled departure will depend on the route of the flight. These refunds are not permitted, but some special routes are exceptional.