What is the PAL policy on cancellation of flights?
  • 13 Jun, 2024
  • Travel tips
  • Travomint

What is the PAL policy on cancellation of flights?

It is easy to cancel your Philippine Airlines, but various policies are applied by the airline; you must know about those policies mentioned below, which will help you throughout the cancellation process. This post will give you all the required information regarding the cancellation process, policies, costs, etc. So read all the major or highlighted policies of the Philippine airline carefully, which are as follows:

  • The airline allows passengers to cancel their flights within 2 hours of booking, but the purchased date of the flight should be up to 7 days. The passenger will be able to cancel free without any penalty.
  • If the passenger cancels the ticket after 24 hours of booking, some charges are incurred.
  • As per the Philippine Airlines cancellation policy, only flights booked through the official website or via customer support are eligible for the cancellation process.
  • There is also a charge for the cancellation process, which depends on the fare and the type of ticket you purchase with the Philippine Airlinesensation for the Philippine canceled flight. The credit is credited to the actual source within 7 to 10 working days.

Can I transfer my Philippine Airlines ticket to another person? 

As per the Philippine airline's rules, the ticket is non-transferable. The ticket can only be used by the person whose name is written or indicated on the ticket. Valid proof of identity is also needed and presented whenever necessary during the checkin process. You can visit the official website of the Philippine airline and read further information regarding the rules and regulations. Not only this, but you can also contact the airline's customer service to get the required information.

Can I cancel my booking with Philippine Airlines?

Yes, you can easily cancel your booking at Philippine Airlines through the various methods mentioned below. Reading all these multiple cancellation methods will help you cancel your ticket without any inconvenience, and you will also get a refund for the cancellation. The following cancellation methods are as follows.

Online cancellation through the website

To cancel through the website, follow the steps below to reach the cancellation option. So read the steps carefully and get your cancellation process done:

  • First, visit the official website of Philippines Airlines.
  • Click on the 'manage' option visible on the screen.
  • Afterward, go to the 'manage my booking' option and fill out the required information.
  • Then, you will be able to reach your booking summary page. 
  • You will get the cancellation option there, so proceed with the cancellation process.
  • If you are eligible for the refund, you will receive it from the actual source.

Cancellation through phone call

  • Other than the online process, you can also contact the customer service of the Philippine airline through the number given below and can request the cancellation of your ticket:

  • Dial the number '1800 435 9725'
  • Select your preferred language.
  • Follow the instructions that are given on the call.
  • Press the key accordingly for the cancelation.
  • If not, you will also be able to connect directly with the customer service executive of Philippine Airlines.
  • Request the cancellation, and the executive will help you with it.

Cancel your flight at the airport.

Cancellation requests for your Philippine ticket can also be made at the airport; you only have to visit the nearest airport and reach the customer service agent at the counter. Ask the agent to cancel your ticket after providing the required booking details, such as the booking reference and the last name. After accessing your booking data, the executive will help you cancel your ticket accordingly. you will also recieve the refund of your ticket to the actual source through which you have made the payment for your ticket. Get detailed information about Philippine Airlines flight cancellation policy.

What are airline fare rules?

The fare rules vary depending on the fare type you have selected your ticket for, and not just this; it also depends on the destination routes you are traveling to. As per the rules of the Philippine airline, the economy supersaver ticket is nonrefundable, and the business class ticket is refundable. It also offers passengers unlimited free rebooking. You can also visit the official Philippine Airlines website and read all the required information or get the information by contacting executive.

Conclusion: Hope you got all the information and answer regarding the cancelation policy and the methods through which you can get your cancellation process done easily.