What is the Philippine Airlines flight cancellation policy?

Due to sudden changes in travelers' plans, they often cancel their flights. However, as an intelligent and responsible passenger, you should always aim to save money during your travel, even if you are canceling your flight. Below is Philippine Airlines' flight cancellation policy, which will answer your frequently asked questions, such as, "Are there any exceptions to Philippine Airlines' 24-hour cancellation policy, such as non-refundable fares or special promotions?" How do I initiate the booking withdrawal process? etc.

What is the Philippine Airlines flight cancellation policy?

• Philippine Airlines follows a 24-hour flight cancellation policy to ensure the convenience of the passengers.

• This policy states that you are eligible for a free flight revocation if you cancel it 24 hours before the departure.

• After 24 hours, you are obligated to pay the cancellation charge, depending on the fare type you purchased.

• Frequent flyer program members may receive additional benefits, such as reduced cancellation fees.

How do I request a flight cancellation from Philippine Airlines?

Most flyers have various doubts and face difficulty when withdrawing their flight reservations. The most common question is, "How can I initiate a cancellation request within the 24-hour window with Philippine Airlines?" This question is common because consumers often lack information about the different mediums through which to send their cancellation requests to the concerned airlines or do not know the correct method to execute them properly. Below are some methods of flight cancellation.

Cancel your flight using the Philippine Airlines helpline number.

Through their helpline number, you can directly ask the officials of Philippine Airlines about their flight cancellation procedure, policy, and other essential details. To get in touch with their representatives, feel free to call the Philippine Airlines Customer Service Number—1 (800) 435-9725. You will listen to some IVR instructions. Follow the commands and press the requested number to get a hold of the agent dealing with flight revocation requests and queries. Their customer service operates 24 hours a day, seven days a week.

Visit the Philippine Airlines website to withdraw your flight bookings.

Suppose you do not prefer calls to interact with Philippine Airlines officials or are facing any other issue, such as finding busy lines or being unsatisfied with the customer service interaction. In that case, you should prefer an online method to approach them. The Philippine Airlines website offers a user-friendly and straightforward procedure to modify flight reservations, making it one of the most efficient methods. Follow the steps below to send your cancellation request to the respective airlines.

• Browse the official Philippine Airlines website to begin.
• Select the 'Manage Booking' tab that appears at home.
• Enter the 'Booking Reference' and 'Last Name' to continue.
• Press the 'Find My Booking' button to view your flight details.
• Go to the 'Edit' section and select the 'Cancel Flight' option.

How do I submit the refund request to Philippine Airlines?

You should also learn the correct method to submit your refund request to Philippine Airlines to get the ticket cost back. You can use the Philippine Airlines Customer Service Number - 1 (800) 435-9725 to avail of the refund; their website provides a separate and systematic channel to send the application for your refund. This online method is much more manageable, efficient, and easy to execute. Here are the steps you need to follow to ask for a refund from the concerned airlines.

• First and foremost, visit the official Philippine Airlines website.
• Hover on the 'Help & Support' tab at the top of the home screen. 
• Select the 'PAL Help Page' from the drop-down menu to continue.
• Choose the 'Refund' option and press 'Next' to proceed further.
• Follow the prompts appearing on the screen to submit your request.

What refund mode does Philippine Airlines follow to pay for its flyers?

Another confusion that most passengers have once they have gone through the Philippine Airlines flight cancellation policy and procedure is, "Will I receive a refund to the original form of payment if I cancel my Philippine Airlines flight within 24 hours of booking?" The answer to this question is not so explicit because if you used a credit card for your ticket purchase, you will receive the refund in the same mode of payment. However, using cash will get the refund in the GCash disbursement or pick-up option. 

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